Overview
Your utilization of the services provided by 800 ZED, Inc. (referred to as "800 ZED") including this website (800ZED.com) and the products, information, and services offered through this website, as well as any mobile applications ("800 ZED Apps") provided by us in connection with our offerings (collectively referred to as the "800 ZED Services"), is subject to the Terms of Service for 800 ZED Services and this Privacy Policy. We have formulated this Privacy Policy to elucidate the information we collect from you during your use of the 800 ZED Services, how we may utilize this information, the security measures we employ to safeguard your data, and how you can access and request changes to certain information stored by us about you. Kindly note that this Privacy Policy exclusively pertains to information gathered through the 800 ZED Services – it does not extend to information disclosed to 800 ZED through other channels. This Privacy Policy is integrated into and constitutes a part of the Terms of Service for 800 ZED Services.
Acceptance and Changes
Your utilization of any 800 ZED Service signifies your acceptance of this Privacy Policy and its terms. By accessing, viewing, or using any 800 ZED Service, you consent to the collection and utilization of your information by 800 ZED as outlined in this Privacy Policy. If you do not agree with this Privacy Policy, refrain from using any 800 ZED Service. 800 ZED retains the right to amend, modify, add, or remove sections of this Privacy Policy at any time, without prior notification. Changes become effective upon their appearance on the updated Privacy Policy. If you continue to use any 800 ZED Service after changes to this Privacy Policy, it will be construed as acceptance and agreement to be bound by the revised terms. Therefore, we encourage you to regularly review this Privacy Policy for any updates.
What information do we gather?
We collect personally identifiable information ("Personal Information") and other non-individually identifiable information from you when you register on the 800 ZED Services, respond to communication such as e-mail, or otherwise use the 800 ZED Services in any manner. To access certain features of the 800 ZED Services, you will need to provide specific Personal Information. For example, when registering as a user on any 800 ZED Service, we may request your name, e-mail address, birth date, mailing address, zip code, phone number, credit card information, or other Personal Information. However, you may visit parts of the 800 ZED Services without disclosing any Personal Information. If you become a member and use the 800 ZED Services to connect with a healthcare provider, that provider and other providers in the same healthcare practice will have access to Personal Information in your account for the purpose of your treatment. If you choose to upload any Personally Identifiable Information (PII) via the Service, including Protected Health Information (“PHI”) as defined by the Philippines Data Privacy Act and related state data privacy laws, this Privacy Policy covers how 800 ZED collects, receives, uses, retains, and discloses such PII and PHI on its website (800ZED.com) and on its patient-facing mobile application (the “App”). PHI includes information relating to your health, such as medical history, test and laboratory results, insurance information, and other data that you upload and share with a healthcare professional, as well as data that a healthcare professional collects to identify an individual and determine appropriate care. PII and PHI may include other types of information depending on the legal definition that applies in your physical location. Only the definitions of PII and PHI that apply in your location will apply to you under this Privacy Policy. We may collect and utilize mobile device identifiers, IP addresses, and session identifiers to analyze trends, administer the 800 ZED Services, track user activities, infer user interests, and gather information about individual users and market segments. Similar to many websites and certain mobile apps, we use and may permit third-party service providers to use "cookies", flash cookies, local shared objects, web beacons, pixels, single pixel GIFs, clear GIFs, and/or other tracking technologies to enhance your experience and gather information about visitors and visits to the 800 ZED Services, including how you use the 800 ZED Services ("Usage Data"). Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them. We may also collect transactional information, customer services information, or any other legally permissible information. Furthermore, we may collect and retain certain other personally non-identifiable information. This information is gathered passively using various technologies and cannot currently be used to specifically identify you. Your information may be supplemented with additional information from other companies, such as publicly available information, information about households, and other data that we may append or match to your information.
How do we utilize your information?
We may employ the Personal Information and other data we gather from you when you register, purchase services, respond to a survey or marketing communication, access or view the 800 ZED Services, or utilize certain other 800 ZED Service features in the following manners: • To deliver any legitimate business service or product. • To personalize your 800 ZED Service experience and provide content and product offerings that align with your interests (including presenting offers on behalf of business partners and advertisers). • To enhance our ability to assist you in responding to your customer service inquiries. • To contact you when necessary or requested. • To expedite the processing of your transactions. • To verify and validate your identity. • To administer promotions, surveys, or other 800 ZED Service features. • Unless you have opted out of receiving marketing communications, to send you information about 800 ZED, our products, or the 800 ZED Services, through various communication channels such as letter, email, text, telephone, or others. • Unless you have opted out of receiving marketing communications, to provide you with information about third-party businesses, products, and services, through various communication channels such as letter, email, text, telephone, or others. • To display advertisements, including interest-based or online behavioral advertising. • To troubleshoot problems with the 800 ZED Services, or any services, as requested. • To enforce the Terms of Service, and to identify and protect against error, fraud, and other unauthorized or illegal activities. • To operate and enhance the Services available through us. • To fulfill your requests for tools, software, functionality, features, and other products and services. • To communicate with you and respond to your inquiries. • To conduct research about your usage of our products. • To offer you other products, features, or services that may be of interest. We retain the right to fully utilize Usage Data. For instance, we may utilize Usage Data to provide better service to Service visitors or end users, customize the Services based on your preferences, compile and analyze statistics and trends about the use of our Services, and otherwise administer and enhance our Services. You acknowledge and agree that if you use any 800 ZED Service from a country outside the Republic of the Philippines and provide Personal Information to the 800 ZED Service, you are authorizing and consenting to the transfer of Personal Information about yourself to the Republic of the Philippines. You understand that the privacy laws of the Philippines may differ from and may not be similar to those in your country, and you consent to the transfer of your Personal Information to the Republic of the Philippines. Personal Information collected on the 800 ZED Service may be stored and processed in the Philippines or abroad.
Do we share the information we gather with external parties?
You acknowledge and consent to the disclosure of your Personal Information and other data to third parties in the following circumstances: • To our subsidiaries or affiliates, strategic partners, and third parties we enlist to provide services, such as medical services, website hosting, credit card payment processing, order processing, and analytics services. • In the event of the sale or transfer of 800 ZED, one or more of our business units, some or all of our assets, or in the context of another business acquisition transaction. • In response to lawful governmental requests or legal processes (such as a subpoena, court order, or search warrant); to establish or exercise our legal rights, or to defend against claims; or to safeguard the safety or security of the public or users of the 800 ZED Services; or in other circumstances where we have a good-faith belief that a user of our Services has committed or is committing a crime, or that an emergency situation exists posing a threat to your safety or that of another person. • When deemed necessary to protect either our rights or our property, or to fulfill the service you have requested. • We may disclose aggregate information and other non-individually identifiable information about users of the 800 ZED Service to our service providers, partners, advertisers, or others. For instance, we may share information publicly to illustrate trends regarding the general use of our websites and/or other products or services.
Correcting and Updating Your Personal Information
To correct or update your Personal Information, you can either re-register or reach out to us via email at admin@800ZED.com. Please note that it may take up to 30 days for us to process your request.
Do we use “cookies”?
Yes, we use cookies to enhance your experience on the 800 ZED Services. Cookies are small files that are transferred to your computer’s hard drive through your web browser or mobile device, allowing our systems to recognize your browser and capture certain information. These cookies help us understand usage patterns, improve functionality, and provide personalized services. For example, they enable us to understand your preferences and compile aggregate data about traffic and interactions on the 800 ZED Services. We may engage third-party service providers, such as Google Analytics, to assist us in analyzing how users interact with the 800 ZED Services. These providers use cookies to enhance your experience and help us improve our services. You can manage cookie preferences through your browser settings or mobile device permissions. However, disabling cookies may limit access to certain features and affect the functionality of the 800 ZED Services.
“Do Not Track”
Our 800 ZED Services presently do not acknowledge or respond to "Do Not Track" (DNT) signals from browsers, nor do they recognize requests to opt out of tracking.
Safeguarding Your Personal Information Privacy and Third-Party Links
800 ZED adheres to widely recognized industry security standards to protect and mitigate unauthorized access to Personal Information, including Protected Health Information. Nevertheless, no internet-based method of data transmission or electronic storage is entirely foolproof. Therefore, we cannot ensure the complete security of any Personal Information submitted or collected during your utilization of any 800 ZED Service. Consequently, you acknowledge and accept that you transmit all data, including Personal Information, to us at your own discretion and risk.
Privacy and Third Party Links
This Privacy Policy pertains exclusively to information gathered by the 800 ZED Service via our website located at 800ZED.com and the mobile application(s) we provide. In an effort to enhance your experience, we may incorporate links to third-party websites within the 800 ZED Services. However, this Privacy Policy does not extend to these third-party sites and services accessible through such links. We recommend reaching out to the operator of the third-party service to acquire information regarding their privacy policies. We hold no responsibility or liability for the content and practices of these linked sites or services. Nevertheless, we are committed to preserving the integrity of the 800 ZED Services and value any feedback regarding these linked sites (including reports of broken links).
Exclusions
This Privacy Policy does not cover any unsolicited information you submit to us through the 800 ZED Services or any other channels. This includes, but is not limited to, ideas for new products or changes to existing ones, as well as other unsolicited submissions (referred to collectively as "Unsolicited Information"). All Unsolicited Information is considered non-confidential, and we reserve the right to reproduce, utilize, disclose, and distribute such information to others without restriction or acknowledgment.
Children’s Privacy
Individuals below the age of 18 may register for and use 800 ZED Services with the consent and under the supervision of their parent or legal guardian. If a parent or legal guardian registers on behalf of a minor, they acknowledge and accept responsibility for the minor's use of the service. Additionally, if a minor independently registers for the service, they affirm that they have obtained consent from their parent or legal guardian. This policy complies with Philippine law regarding the registration and use of online services by minors. Furthermore, if a minor independently registers for the service without obtaining consent from their parent or legal guardian, 800 ZED shall not be held legally liable for any obligations arising from such registration.
Retention of Your Personal Information
We will retain the Personal Information you furnish for a duration we deem necessary or suitable, either (i) to fulfill the intended purpose(s) for its collection, or (ii) to adhere to relevant laws, agreements, or other governing provisions.
Questions and Feedback
We welcome your questions, comments, and concerns about the 800 ZED Services. Please send us any and all feedback pertaining to the 800 ZED Services to dmin@800ZED.com.
Changes to this Privacy Policy
We reserve the right to periodically update this Privacy Policy, and thus it's advisable to review this Policy regularly. Your ongoing use of any Services implies your acceptance of any such revisions. For any questions or feedback regarding the Privacy Policy, please contact 800 ZED’s Data Protection Officer at admin@800ZED.com.
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